Privacy Statement

1. Collection of Your Personal Information

Genesee Community Health Center collects personally identifiable information, such as your email address, name, home or work address, or telephone number when voluntarily submitted through our website. Genesee Community Health Center also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.

There is also information about your computer hardware and software that is automatically collected by Genesee Community Health Center. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used by Genesee Community Health Center for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Genesee Community Health Center website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Genesee Community Health Center public message boards, this information may be collected and used by others.

Genesee Community Health Center encourages you to review the privacy statements of websites you choose to link to from Genesee Community Health Center so that you can understand how those websites collect, use, and share your information. Genesee Community Health Center is not responsible for the privacy statements or other content on websites outside of the Genesee Community Health Center family of websites.

2. Data Collection Policy — How We Use Your Data

Genesee Community Health Center collects and uses your personal information to operate the Genesee Community Health Center website and deliver the services you have requested. Specifically, we may use your information to:

• Respond to inquiries or requests submitted through the website
• Send service-related communications or updates
• Conduct surveys or research about your opinion of current or potential services
• Deliver customized content within our website based on usage patterns
• Analyze website usage to improve our services

Genesee Community Health Center does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. We do not use your data for automated decision-making or profiling for commercial purposes.

3. Data Collection Policy — How We Store Your Data

Personal information collected through this website is stored on secured computer servers maintained by Genesee Community Health Center in a controlled environment, protected from unauthorized access, use, or disclosure. When sensitive personal information (such as financial information) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

We retain personal information only as long as necessary to fulfill the purposes described in this statement or as required by applicable law or regulation. When personal information is no longer needed, it is securely deleted or anonymized in accordance with our data retention policies.

4. Share and Disclosure of Information to Third Parties

Genesee Community Health Center does not sell, rent, or lease its customer lists or personal data to third parties.

Genesee Community Health Center may, from time to time, share data with trusted service partners who assist us in operating the website and delivering our services. Examples include email delivery providers, analytics vendors, and customer support services. All such third parties are:

• Prohibited from using your personal information except to provide services to Genesee Community Health Center
• Required to maintain the confidentiality of your information
• Not provided your unique personally identifiable information (email, name, address, telephone number) for their own marketing use

Genesee Community Health Center websites will disclose your personal information without prior notice only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the requirements of applicable law or comply with legal process served on Genesee Community Health Center or this site; (b) protect and defend the rights or property of Genesee Community Health Center; or (c) act under exigent circumstances to protect the personal safety of users of Genesee Community Health Center or the public.

5. Data Rights

You have the following rights with respect to your personal information collected through this website:

To exercise any of these rights, please contact Genesee Community Health Center using the contact information provided at the end of this statement.

6. Cookies Policy

This website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. A cookie is a small text file placed on your device by a web server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.

How We Use Cookies

• Strictly Necessary Cookies: Required for the website to function properly. These cannot be disabled.
• Preference Cookies: Remember your settings and personalization choices across visits.
• Analytics Cookies: Help us understand how visitors interact with our website so we can improve it. This may include third-party tools such as Google Analytics.
• Embedded Content Cookies: Placed by third-party services embedded in our site, such as social media feeds, maps, or video players. These third parties may track your interaction with that content.

How to Manage Cookies

• Cookie Consent Tool: When you first visit our website, a cookie consent banner will allow you to accept or decline non-essential cookies. You may change your preferences at any time by accessing the consent tool on our site.
• Browser Settings: Most web browsers allow you to control cookies through their settings. You can configure your browser to block all cookies, accept only certain types, or prompt you before accepting. Please refer to your browser’s help documentation for instructions.
• Opt-Out Tools: Some third-party analytics providers offer their own opt-out mechanisms. For example, Google Analytics opt-out is available at https://tools.google.com/dlpage/gaoptout.

Please note that disabling or declining cookies may affect the functionality of certain features on our website.

7. Children’s Online Privacy Protection

This website is not directed at children under the age of 13, and Genesee Community Health Center does not knowingly collect personally identifiable information from children under 13 years of age through this website.

If we become aware that a child under the age of 13 has submitted personal information through this website without verifiable parental consent, we will take steps to delete that information promptly. Parents or guardians who believe their child has provided personal information to us through this website are encouraged to contact us immediately using the information at the end of this statement so that we may take appropriate action.

8. Do Not Track

Some web browsers transmit “Do Not Track” (DNT) signals to websites, indicating that the user does not wish to be tracked across sites. Our website does not currently respond to Do Not Track signals from browsers, as there is no consistent industry standard for how such signals should be interpreted.

However, you may use the cookie consent tool on this site or your browser’s cookie settings to limit the collection of your data while visiting our website. We will continue to monitor the development of DNT standards and update our practices accordingly.

9. Security of Your Personal Information

Genesee Community Health Center secures your personal information from unauthorized access, use, or disclosure. We maintain your personally identifiable information on computer servers in a controlled, secure environment. When sensitive information is transmitted to other websites, it is protected through encryption such as the Secure Socket Layer (SSL) protocol.

While we take reasonable precautions to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

10. Changes to This Statement

Genesee Community Health Center will occasionally update this Statement of Privacy to reflect company practices, regulatory requirements, or customer feedback. When we update this statement, we will revise the effective date at the top of this document. Genesee Community Health Center encourages you to periodically review this Statement to be informed of how we are protecting your information. Continued use of the website after any changes constitutes your acceptance of the revised statement.

11. Contact Information

Genesee Community Health Center welcomes your comments and questions regarding this Statement of Privacy. If you believe that Genesee Community Health Center has not adhered to this Statement, or if you wish to exercise any of your data rights, please contact us:

We will use commercially reasonable efforts to promptly determine and remedy the problem.